Getting Your Pitch Down
Knowing how to describe what you do can be fairly simple, even to people who don’t really understand the internet. I’ve gotten pretty good at doing that and almost have a little routine down for when the question arises again. But then there is the other side of the fence where having to explain your worth to a person who does understand the internet. In other words, there is a question that I have stumbled across once or twice that I’m trying to get better at nailing…
Why should we choose you to design/develop a website for us?
At first I really hated this hearing this question. I’m sure, in my rookie days, I lost a few [potential] clients because I stuttered way more than normal in a business situation. That doesn’t show confidence at all.
I can’t say that I still hate hearing that question, but it’s something that I’m still working on getting better at. Whenever you listen to successful business people, they have no problem telling you why you should choose them over a competitor. Freelance designers/developers should be the same way because every one of us, at some point, will be asked that question. And in the DIY Era, your pitch means even more now.
Having a solid pitch for your services not only helps prove that you know what you’re talking about, but it also shows confidences in your own self and/or your business. And confidence speaks volumes for yourself and skills, and helps build trust with the person that is seeking your services. Imagine walking into a car dealership inquiring about a certain car, and your salesperson can barely tell you about the specs on a car, or why you should buy it. How comfortable would you feel about buying that car?
I would image that by the time a [potential] client asks the question on why they should choose you, they are already very interested, it’s just up to you not to screw it up.
